Notice of Privacy Practices

Amoy Consulting LLC, DBA Amoy Mental Wellness
Effective Date: October 9, 2026

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Our Legal Responsibilities

Amoy Mental Wellness is committed to protecting your privacy and the confidentiality of your protected health information (PHI). We are required by federal and state law to maintain the privacy of your PHI and to provide you with this Notice of Privacy Practices. This notice outlines how we may use and disclose your PHI, your rights regarding your PHI, and our legal obligations.

We are required to follow the terms of the notice currently in effect. We will notify you promptly if a breach occurs that may have compromised the privacy or security of your information.

We reserve the right to amend this notice at any time. Changes will apply to all PHI we maintain, including information created or received before the change. Updated notices will be posted on our website and made available upon request, and we will notify you of material changes as required by law.

You may request a current copy of this notice at any time by contacting our office.

Uses and Disclosures of Protected Health Information

We may use or disclose your PHI without additional authorization for the following purposes:

Treatment

We may use and disclose PHI to provide, coordinate, or manage your healthcare and related services. This includes sharing PHI with other providers, pharmacists, laboratories, or mental health professionals involved in your care.

Payment

We may use your PHI to obtain payment for services provided. This includes billing your insurance, verifying coverage, or obtaining prior authorizations.

Healthcare Operations

PHI may be used for quality assurance, training, audits, internal reviews, customer service, and similar operational purposes. If PHI is shared with third-party business associates (e.g., billing vendors), they are contractually bound to safeguard your information.

Appointment Reminders and Communications

We may contact you via phone, text, or email to confirm or remind you of appointments or to provide important information regarding your care, including information about treatment options or health-related services that may be of interest to you.

Individuals Involved in Your Care

With your verbal permission (or if you do not object when given the opportunity), we may share limited PHI with family members or others involved in your care.

Other Permitted or Required Uses and Disclosures

In specific circumstances, we may use or disclose your PHI without your written authorization, including but not limited to:

  • As required by law

  • Public health activities (e.g., disease control, adverse event reporting to the FDA)

  • Reporting suspected abuse, neglect, or domestic violence as required by law

  • Health oversight activities (e.g., inspections or audits by government agencies)

  • Judicial and administrative proceedings (e.g., subpoenas, court orders)

  • Law enforcement (e.g., as required for investigations or pursuant to legal process)

  • To prevent or lessen a serious and imminent threat to the health or safety of a person or the public

  • Specialized government functions (e.g., military, national security)

  • Coroners, medical examiners, and funeral directors

  • Workers’ compensation

  • Organ and tissue donation

  • Emergencies or incapacity (based on professional judgment)

Research: We will not use or disclose PHI for research purposes without your explicit written authorization.

State law: Pennsylvania and New York laws may provide additional protections for mental health and other sensitive information. When state law is more protective of your privacy than federal law, we will follow the more protective law.

Uses and Disclosures That Require Your Written Authorization

We will not do the following without your written authorization:

  • Use or disclose psychotherapy notes, except in limited circumstances permitted by law

  • Use or disclose your PHI for marketing purposes

  • Sell your PHI

Any other use or disclosure of your PHI not described in this notice also requires your written authorization. You may revoke any authorization in writing at any time. Revocations do not apply to actions already taken while the authorization was in effect.

Your Rights Regarding Your Protected Health Information

You have the following rights regarding your PHI:

Right to Access

You have the right to inspect and obtain a paper or electronic copy of your PHI. Requests must be made in writing. A reasonable, cost-based fee may be charged for copies.

Right to Amend

If you believe your PHI is incorrect or incomplete, you may request an amendment. Requests must be in writing and must explain the reason for the amendment. We may deny your request under certain circumstances, and we will explain why in writing.

Right to an Accounting of Disclosures

You may request a record of disclosures made by us in the past six years, excluding disclosures made for treatment, payment, or operations, or those authorized by you. Requests must be in writing. We will provide one accounting per year free of charge; a reasonable fee may be charged for additional requests within 12 months.

Right to Request Restrictions

You may request restrictions on how we use or disclose your PHI. We are not required to agree to all requested restrictions, except that we must agree not to share information with your health plan about services you have paid for out of pocket in full, unless required by law.

Right to Request Confidential Communications

You may request that we communicate with you in a specific way (e.g., only by phone, or at a specific address). We will accommodate reasonable requests.

Right to Be Notified of a Breach

You have the right to be notified if there is a breach of your unsecured PHI.

Right to Choose Someone to Act for You

If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.

Right to a Paper Copy of This Notice

You have the right to receive a paper copy of this notice, even if you have agreed to receive it electronically.

Questions or Complaints

If you have questions about this notice or believe your privacy rights have been violated, please contact our Privacy Officer:

Amoy Mental Wellness
Attn: Privacy Officer
306 S New St, Bethlehem, PA 18015
Phone: (516) 980-5445
Email: info@amoymentalwellness.com

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, by visiting www.hhs.gov/ocr/complaints, calling 1-877-696-6775, or writing to 200 Independence Avenue, S.W., Washington, D.C. 20201. You will not be retaliated against for filing a complaint.